Telstra Australia Complaints Number and Email Support

If you have a complaint or a question regarding the Telstra, Here you can find specific information about the Telstra complaints number and Telstra Australia complaint department. Which allows you to solve your problem or any of your questions?

Different ways to Contact Telstra

Way 1: Call the Telstra customer number 13 22 00 if you have a complaint about a service and other related query.

Step 2: Here are the second ways to make a compliant on Telstra Customer Care via email, click here.

Ways 3: If you have failed to complaint by phone number and email, you can also complaint after through his social media account such as, Telstra facebook pageTwitter, Instagram etc.

Telstra Australia complaints phone number, email and Contact form

Telstra Phone number: 1800 241 600

  • Call 13 2000. Sales.
  • Accounts and billing. Call 13 2000. Accounts and billing.
  • Concierge tech support. Call 13 2999. Concierge tech support.
  • Call 13 2000. nbn.

Mail office address: Locked Bag 20026 Melbourne VIC 3001.

If you are a Telstra customer and have a complaint, use the Telstra contact form and let us know what happened. More second way to reach the company is by sending a quick email to customer service email, using the address Contact us via email.

Customer service hours

Day Opening Hours Closing Hours
Monday 8 AM 6 PM
Tuesday 8 AM 6 PM
Wednesday 8 AM 6 PM
Thursday 8 AM 6 PM
Friday 8 AM 6 PM
Saturday closed closed
Sunday closed closed

Telstra Australia Customer Service Number & Email 

Telstra website
Telstra phone number 1800 241 600
Telstra customer email id Click here
Telstra head office phone number NA
Telstra headquarter office address 242 Exhibition Street, Level 41, Melbourne, VIC 3000, Australia

Call on Telstra Customer care number to get Customer service tips. This is Telstra customer service phone number that you can use to contact Telstra. You can use this number for various tasks such as:

  • Support
  • Find a store
  • Check for outages
  • Troubleshoot an issue
  • Consumer advice
  • Financial hardship

Telstra Email Support

If you are also experiencing some issue or queries with Telstra services, you can seek assistance from following Telstra customer support email.

Telstra Email support is available Feedback & Complaints. You can use it to solve your general problem.

How to make a complaint?

If you would like to make a complaint, please contact us via Contact Us page on website. In order to ensure that they properly understand your complaint, they will require you to provide as much relevant information as possible to the staff member who receives your complaint. This will be recorded and will be passed on to an appropriate person for action.

About us Telstra australia

Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services.

It is a member of the S&P/ASX 20 and Australia’s largest telecommunications company by market share.

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