Energy Australia Complaints Number and Email Support

If you have a complaint or a question regarding the Energy, here you can find specific information about the Energy complaints number and Energy Australia complaint department. Which allows you to solve your problem or any of your questions?

Different ways to Contact Energy

Way 1: Call the Energy customer number 133 466. If you have a complaint about a service and other related query.

Step 2: Here are the second ways to make a compliant on Energy Customer Care via email, click here.

Ways 3: If you have failed to complaint by phone number and email, you can also complaint after through his social media account such as, energy facebook pageTwitter, Instagram etc.

Energy Australia Contact phone number, email and complaints form

Energy Australia number:  133 466

  • residential customers, call 133 466 Monday to Friday 8.00am to 8.00pm AEST
  • small business customers, call 1800 146 749 Monday to Friday 8.00am to 8.00pm AEST
  • large business customers call 1300 362 466 Monday to Friday 8.00am to 5.00pm AEST
  • language assistance, call 1300 622 718

Mail office address: EnergyAustralia Locked Bag 14060 Melbourne City Mail Centre VIC 8001.

If you are Energy customer and have a complaint, use the Energy contact form and let us know what happened. More second way to reach the company is by sending a quick email to customer service email, using the address Contact us via email.

Customer service hours

Day Opening Hours Closing Hours
Monday 8:00 AM 8 PM
Tuesday 8:00 AM 8 PM
Wednesday 8:00 AM 8 PM
Thursday 8:00 AM 8 PM
Friday 8:00 AM 8 PM
Saturday NA NA
Sunday NA NA

Energy Australia Customer Service Number & Email 

Energy website
Energy phone number  133 466
Energy customer email id
Energy head office phone number +61 3 8628 1000
Energy headquarter office address EnergyAustralia Level 19, Two Melbourne Quarter 697 Collins Street Docklands VIC 3008.

Call on Energy Customer care number to get Customer service tips. This is energy customer service phone number that you can use to contact energy. You can use this number for various tasks such as:

  • Billing and enquiries
  • Complaints and feedback
  • Electricity and gas plans
  • Faults and emergencies
  • Find an electricity distributor
  • Heating, cooling and hot water system warranty claims
  • Meter installations or upgrades
  • Solar power and battery storage

If you are also experiencing some issue or queries with energy services, you can seek assistance from following Energy customer support email.

Energy Email support is available Feedback & Complaints. You can use it to solve your general problem.

How to make a complaint?

If you would like to make Energy complaint, please contact us via Contact Us page on website.

ENERGY provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Letting us know about your experience with us helps to improve the way they do business: systems, policies and procedures. If you have feedback, or an issue you’d like us to resolve, below is the information you need to contact us and how they can work together.

they understand that your time is valuable, so in response to some common questions from customers, they have provided answers to some of our most frequently asked questions.

About us Energy Australia

EnergyAustralia is an electricity generation, electricity and gas retailing private company in Australia, a wholly owned subsidiary of the Hong Kong-based and listed CLP Group. EnergyAustralia also had a portfolio of generating sites using thermal coal, natural gas, hydro-electric, solar energy, and wind power.

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