If you have a complaint or a question regarding the Tpg, here you can find specific information about the Tpg complaints number and Tpg Australia complaint department. Which allows you to solve your problem or any of your questions?
Different ways to Contact Tpg
Way 1: Call the Tpg customer number 13 14 23. If you have a complaint about a service and other related query.
Step 2: Here are the second ways to make a compliant on Tpg Customer Care via email, helpdesk@tpg.com.au.
Ways 3: If you have failed to complaint by phone number and email, you can also complaint after through his social media account such as, tpg facebook page, Twitter, Instagram etc.
Tpg Australia complaints phone number, email and Contact form
Tpg Phone number: 02 9850 0800
Mail office address: PO Box 1844, Macquarie Centre, North Ryde, NSW 2113
If you are a Tpg customer and have a complaint, use the Tpg contact form and let us know what happened. More second way to reach the company is by sending a quick email to customer service email, using the address Contact us via email.
Customer service hours
| Day | Opening Hours | Closing Hours |
| Monday | 8:00 AM | 9 PM |
| Tuesday | 8:00 AM | 9 PM |
| Wednesday | 8:00 AM | 9 PM |
| Thursday | 8:00 AM | 9 PM |
| Friday | 8:00 AM | 9 PM |
| Saturday | 9:00 AM | 6 PM |
| Sunday | 9:00 AM | 6 PM |
Tpg Australia Customer Service Number & Email
| Tpg website | https://www.tpg.com.au/ |
| Tpg phone number | 13 14 23 |
| Tpg customer email id | Customer_service@tpg.com.au |
| Tpg head office phone number | NA |
| Tpg headquarter office address | PO Box 1844, Macquarie Centre, North Ryde, NSW 2113. |
Call on Tpg Customer care number to get Customer service tips. This is tpg customer service phone number that you can use to contact tpg. You can use this number for various tasks such as:
- Terms
- Critical Information Summaries
- Complaints
- Online Safety
- Tpg Email Support
If you are also experiencing some issue or queries with Tpg services, you can seek assistance from following Tpg customer support email.
Tpg Email support is available Feedback & Complaints. You can use it to solve your general problem.
How to make a complaint?
If you would like to make a Tpg complaint, please contact us via Contact Us page on website.
TPG aims to provide customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
A complaint means an expression of dissatisfaction made to us in relation to our products or the complaints handling process itself, where you expect a resolution. Contacting us to request technical support or to report a service issue is not necessarily a complaint. Where it’s not clear to us, they will ask you to confirm that you wish to make a complaint.
In dealing with your complaint, they will treat you with fairness and courtesy. TPG believes that this Complaint Handling Process is the most effective and quickest way to resolve issues and they will use tpg best efforts to resolve your complaint efficiently in accordance with this process.
| TPG Technical Support team, who can help with technical issues with your service, can be contacted as follows: |
| Email: helpdesk@tpg.com.au |
| Phone: 13 14 23 or 02 9850 0800 |
| Fax: 02 9850 0813 |
| Mail: PO Box 1844, Macquarie Centre, North Ryde, NSW 2113 |
About us Tpg australia
TPG is proudly part of the TPG Telecom Limited (ASX: TPG) group of companies, following the merger or two of Australia’s leading telecommunications companies, TPG and Vodafone Hutchison Australia, in July 2020.
TPG is one of the leading fixed broadband providers in Australia. With extensive and highly valuable on-net infrastructure, TPG offers products backed by world-class fibre and next-generation networks.
They provide a diverse range of communication services to residential users, small and medium enterprises (SMEs), government, large corporate enterprises and wholesale customers. TPG offers nationwide NBN, ADSL2+, Fibre Optic and Ethernet broadband access, telephony services, SIM Only Mobile plans and various business networking solutions.
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