If you have a complaint or a question regarding ILG you can find specific information about the ILG complaints number, email & phone number. Which allows you to solve your problem or any of your questions.
How to Complaint ILG
Way 1: Discuss your problem, concern or complaint with the person that you have been dealing with and try to resolve it. Your advisor may be contacted by telephone on 09 448 2092 (ask for the person that you have been dealing with by name), by email or by calling in at our offices which are situated at 76 Paul Matthews Road, North Harbour, Auckland.
Way 2:If you are not able to resolve your problem, concern or complaint directly with the person that you have been dealing with then you should immediately refer the matter to Keith MacKenzie the Group General Manager who may be contacted by telephone, email keith@ilg.co.nz
Ways 3: If you have failed to complaint by phone number and email, you can also complaint through his social media account such as, ILG Face book page, linkedin, etc.
The Complaint via Support Form : Support us
ILG Complaint via website : ILG.co.nz
Head Office address of ILG : Unit 6, 76 Paul Matthews Road, Albany PO Box : 303-192, North Harbour, North Shore, Auckland.
ILG is a participant in the Insurance & Financial Services Ombudsman Scheme Inc (“IFSO” Scheme).
If your problem, concern or complaint has not been resolved after going through our complaints process you can refer the matter to the IFSO Scheme which is a free, independent dispute resolution scheme.
”The Insurance & Financial Services Ombudsman Scheme Inc (IFSO Scheme)” may be contacted by telephone, email, post or via their website as follows :
Postal Address : P O Box 10-845
Wellington, 6143
Email : info@ifso.nz
Website : www.ifso.nz
Freephone : 0800 888 202 (within NZ)
Fax : 04 499 7614
ILG New Zealand Number & Email
Call: 09 448 2092
If you are having any trouble with the services of ILG and want to inquire about the services and products, you can contact the company right away. You can use this number for various tasks such as:
- Investing
- KiwiSaver
- Insurance
- Lending
Products & Services
- Business Insurances
- Personal Insurance
- Summary Cover
- Commercial Insurance
- Retirement Saving
- Workplace Saving
About
The ILG team offers a variety of financial services designed to protect your future income, take care of your assets and help you grow your assets. ILG helps you reach your goal. And before recommending the best solution and products, take the time to understand your financial needs and circumstances.
They have a very committed and knowledgeable team to meet any of their needs, which will all help. Their goal is to become the most reliable and efficient provider of asset protection, lifestyle and financial services in N Z, and to ensure that their clients have adequate funding, resources and support when they need.
Also read :