If you have a complaint or a question regarding the Co-operative Bank, Here you can find specific information about The Co-operative Bank complaint number, email & phone number. Which allows you to solve your problem or any of your questions.
Different ways to Complaint Co-operative Bank
The first step is for us to understand your complaint. How you can contact us:
Way 1: Visit your local branch to speak to a member of the team Find branch
Way 2: Call the Co-operative Bank complaints line on 0800 554 554 If you have a complaint about a product or service.
Step 3: Here are the second ways to make a compliant on Co-operative Bank. If your concern remains unresolved, you can escalate it to our Complaints Team via email, ComplimentsComplaints@co-operativebank.co.nz. They will respond to your concerns and conduct a further review of past matters. This may include consideration by a General Manager or our Chief Executive.
Ways 4: If you have failed to complaint by phone number and email, you can also complaint through his social media account such as, Co-operative Bank facebook page, Twitter, Instagram etc.
Stap 5: You can send a letter through the post to us please ensure you provide name, address, day time contact number and account details.
Customer Response, The Co-operative Bank p.l.c., 2nd Floor, Balloon Street, Manchester, M60 4EP
Co-operative Bank complaint via phone number, email and Contact form
Complaint via Phone number: 0800 554 554
Co-operative Bank Complaint via Email: ComplimentsComplaints@co-operativebank.co.nz.
The Complaint via Support Form: https://www.co-operativebank.co.nz/help-centre/
Co-operative Bank Complaint via website: https://www.co-operativebank.co.nz
Co-operative Bank Corporate Office address: Level 2, PwC Centre, 10 Waterloo Quay, Pipitea, Wellington, 6011
What time does Co-operative Bank New Zealand open and close?
| Co-operative Bank hours today | Opening Hours | Closing Hours |
| Monday | 08:00 AM | 08:00 PM |
| Tuesday | 08:00 AM | 08:00 PM |
| Wednesday | 08:00 AM | 08:00 PM |
| Thursday | 08:00 AM | 08:00 PM |
| Friday | 08:00 AM | 08:00 PM |
| Saturday | 09:00 AM | 05:00 PM |
| Sunday | 09:00 AM | 05:00 PM |
Co-operative Bank holiday hours
- New Year’s Day, Day after New Year’s Day, Waitangi Day, Good Friday, Easter Monday, Anzac Day, Queen’s Birthday, Labour Day, Christmas Day, Boxing Day
Co-operative Bank New Zealand customer service Number & Email
Call : 0800 554 554
This is Co-operative Bank finest customer service phone number that you can use to contact Co-operative Bank.
From overseas call +64 4 463 1758
Mobile mortgage manager: 0800 134 034
Lost cards inquiry: EFTPOS cards 0800 554 554. Debit MasterCard 0800 554 556 from NZ or +64 9 526 2426 from overseas. Fair Rate Credit card 0800 554 554 from NZ or +64 9 526 2426 from overseas.
Home, Contents & vehicle insurance: Claims 0800 425 025. Quotes 0800 554 554
Life & loan insurance: Quotes or claims 0800 554 554
Credit card repayment insurance: For enquiries or claims contact AIA (formerly Sovereign Assurance) on 0800 554 550.
Roadside rescue – 24 hour breakdown service: 0800 266 777. This service is only available to customers who have added this benefit to their Comprehensive Vehicle Care policy.
Customer Care Email for Co-operative Bank
ComplimentsComplaints@co-operativebank.co.nz
Co-operative Bank Products & Services
Baking service
About Co-operative Bank
The Co‑operative Bank is incorporated under the Companies Act 1993 and registered under the Co‑operative Companies Act 1996. The Co‑operative Bank is governed by our Board of Directors on behalf of, and for the benefit of our shareholders.
Because of this, our shareholders have a say in how the Bank is governed. Every year they have the opportunity to nominate and vote for Directors on our Board.
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