If you have a complaint or a question regarding the Co-operative Bank, Here you can find specific information about The Co-operative Bank complaint number, email & phone number. Which allows you to solve your problem or any of your questions.
How to Complaint Co-operative Bank?
The first step is for us to understand your complaint. How you can contact us:
Way 1: Visit your local branch to speak to a member of the team Find branch
Way 2: Call the Co-operative Bank complaints line on 0800 554 554 If you have a complaint about a product or service.
Step 3: Here are the second ways to make a compliant on Co-operative Bank. If your concern remains unresolved, you can escalate it to our email, ComplimentsComplaints@co-operativebank.co.nz. They will respond to your concerns and conduct a further review of past matters. This may include consideration by a General Manager or our Chief Executive.
Ways 4: If you have failed to complaint by phone number and email, you can also complaint through his social media account such as, Co-operative Bank facebook page, Twitter, Instagram etc.
Stap 5: You can send a letter through the post to us please ensure you provide name, address, day time contact number and account details.
Customer Response, The Co-operative Bank p.l.c., 2nd Floor, Balloon Street, Manchester, M60 4EP
What time does Co-operative Bank New Zealand open and close?
| Today hours | Opening Hours | Closing Hours |
| Monday | 08:00 AM | 08:00 PM |
| Tuesday | 08:00 AM | 08:00 PM |
| Wednesday | 08:00 AM | 08:00 PM |
| Thursday | 08:00 AM | 08:00 PM |
| Friday | 08:00 AM | 08:00 PM |
| Saturday | 09:00 AM | 05:00 PM |
| Sunday | 09:00 AM | 05:00 PM |
Co-operative Bank holiday hours
- New Year’s Day, Day after New Year’s Day, Waitangi Day, Good Friday, Easter Monday, Anzac Day, Queen’s Birthday, Labour Day, Christmas Day, Boxing Day
Products & Services
Baking service
About Co-operative Bank
The Co‑operative Bank is incorporated under the Companies Act 1993 and registered under the Co‑operative Companies Act 1996. The Co‑operative Bank is governed by our Board of Directors on behalf of, and for the benefit of our shareholders.
Because of this, our shareholders have a say in how the Bank is governed. Every year they have the opportunity to nominate and vote for Directors on our Board.
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