AMI insurance New Zealand complaints Number & Email

If you have a complaint or a question regarding the AMI, Here you can find specific information about the AMI insurance complaint number, email & phone number. Which allows you to solve your problem or any of your questions.

Different ways to Complaint AMI insurance

Way 1: Call the AMI insurance complaints line on 0800 100 200 (free call New Zealand)   If you have a complaint about a product or service.

Step 2: Here are the second ways to make a compliant on AMI Customer Care via email: email. or write us a letter (address to: Manager – Customer Support, AMI Insurance, PO Box 3233, Freepost Authority Number 17785, Wellington). They will acknowledge your complaint within five business days of receiving it.

Ways 3: If you have failed to complaint by phone number and email, you can also complaint through his social media account such as,  facebook page, Twitter, Instagram, etc.

Step 4: If AMI Insurance unable to resolve your complaint, we’ll advise you in writing. You can choose to refer the matter to the Insurance & Financial Services Ombudsman (IFSO) Scheme.

IFSO is a completely independent authority that will carry out an impartial investigation. Find out more about the IFSO by visiting

AMI insurance complaint via phone number, email and Contact form

Complaint via Phone number: 0800 100 200

AMI Complaint via Email:

Complaint via  Support Form:

AMI Complaint via website:

AMI Head Office address: AMI Insurance, POBox2116, Christchurch , 8140 New Zealand

What time does AMI insurance open and close?

AMI Insurance hours today Opening Hours Closing Hours
Monday 08:00 AM 08:00 PM
Tuesday 08:00 AM 08:00 PM
Wednesday 08:00 AM 08:00 PM
Thursday 08:00 AM 08:00 PM
Friday 08:00 PM 08:00 PM
Saturday 09:00 PM 06:00 PM
Sunday 09:00 PM 06:00 PM

AMI insuracne holiday hours

  • New Year’s Day, Day after New Year’s Day, Waitangi Day, Good Friday, Easter Monday, Anzac Day, Queen’s Birthday, Labour Day, Christmas Day, Boxing Day

AMI insurance New Zealand customer service number & email

Call  : 0800 100 200

This is an AMI finest customer service phone number that you can use to contact AMI. You can use this number for various tasks such as:

  • Car insurance
  • Travel insurance
  • Claims
  • Policy documents
  • Sign up for direct debit
  • Pay online
  • etc…

Other Cusromer service numbers

AMI Business Insurance: 0800 782 838

AMI Insurance claims: 0800 100 200

Claims collections: 0800 802 423

AMI Breakdown Service: 0800 800 802

Travel Insurance: +64 (09) 300 8581

For general enquiries: please call 0800 500 425 or
+64 (09) 300 8585.

Customer care email for AMI insurance

AMI insurance customer service email:

Non-contracted suppliers email:

AMI Products & Services Products

AMI insurance provide General insurance like Car insurance, Contents insurance, House insurance, Landlord insurance, Motorcycle insurance, Caravan and trailer insurance, Boat insurance, House construction and alteration and also provide Other insurance like Travel insurance, Business insurance, Young Drivers insurance, Renters insurance Etc…

About AMI

AMI Insurance began in Christchurch, New Zealand, in 1926 as the South Island Motor Union(SIMU), and grew to be the second biggest   residential insurer in New Zealand. It was, before the buy-out from IAG New Zealand Ltd, a Mutual insurance company, meaning it was owned by its policy holders.

Read also: AMI insurance New Zealand complaints Number & Email

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