AIA Australia Complaints Number and Email [August 2023]

If you have a complaint or a question regarding the AIA, Here you can find specific information about the AIA complaints number and AIA Australia complaint department. Which allows you to solve your problem or any of your questions?

How to Contact AIA

Way 1: Call the AIA customer number 1800 333 613 if you have a complaint about a service and other related query.

Step 2: Here are the second ways to make a compliant on AIA Customer Care via email,

Ways 3: If you have failed to complaint by phone number and email, you can also complaint after through his social media account such as, AIA facebook page, Twitter, Instagram etc.

Customer service hours

Day Opening Hours Closing Hours
Monday 8 AM 6 PM
Tuesday 8 AM 6 PM
Wednesday 8 AM 6 PM
Thursday 8 AM 6 PM
Friday 8 AM 6 PM
Saturday NA NA
Sunday NA NA

AIA Australia Number & Email 

AIA phone number 1800 333 613
AIA customer email id
AIA head office phone number NA
AIA headquarter head office address PO Box 6111 Melbourne VIC 3004.

Call on AIA Customer care number to get Customer service tips. This is AIA customer service phone number that you can use to contact AIA. You can use this number for various tasks such as:

  • Make a claim
  • Frequently asked questions
  • Customer feedback
  • Complaints process
  • Whistleblower disclosure
  • Forms and documents library
  • Target Market Determinations


They are dedicated to helping Australians protect the things they value most, through comprehensive and flexible life cover options.

They work closely with major financial institutions, corporate partners, financial advisers and affinity partners to deliver real and relevant insurance products. At the core of our business is a focus on building sustainable relationships that add true value to our customers and business partners.

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